Mumbai city is trying to get back on track after lockdown. While Mumbai’s lifeline – the Mumbai local is struggling to get back on track, bus service of BEST is only hope for Mumbai’s working class.
But the bus service is facing many issues internally which makes in less and less reliable for commuters. Mainly the frequent breakdowns.
More than 2000 buses had breakdowns between Jan 2018 to Jan 2020.
Look at the RTI response we received from BEST